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CUSTOMER MANAGEMENT SOFTWARE 24 HOUR GYM UPDATE
CUSTOMER MANAGEMENT SOFTWARE 24 HOUR GYM PROFESSIONAL

Doing all this manually by maintaining different spreadsheets or keeping track of the information on paper, will only complicate your job. Taking charge of the financial aspect of your business is also vital, as it includes budget planning, tracking generated revenue, and managing gym memberships that are created and canceled. The online sign-up system allows for a flexible day rate that encourages drop-ins, and the new owner has more time for sales, customer relations and marketing.If you are a fitness center or gym owner, you need to take care of tasks such as employee management, registering and managing clients, notifying them about changes in class schedules, and designing different fitness programs. Today, the gym has more than doubled its membership.

Marston sold his gym after installing Gym Insight, but remains active with the company. Gym Membership Software Frees Up Your Time.

Simplifies management - Take advantage of auto messaging, emails, and task lists.

Informed decisions – Need to know the busiest time of day for your 24-hour gym? Just review a graph diagramming all the door activity for the past eight days.

Fully integrated software system - For example, entrance keys are disabled both upon a contract’s end and when an account becomes delinquent.

CUSTOMER MANAGEMENT SOFTWARE 24 HOUR GYM PROFESSIONAL

Professional presentation - Digital contracts printed with logo effortless online new client sign-up.

Better organization - All member communications and contracts stored together.

Increased control - Renewals, cancellations and past due accounts are scheduled, tracked and monitored.

Neglected delinquent memberships and declined credit cards can cost thousands. If an owner misses a contract renewal for an inactive client, he or she’s lost the chance to pitch a new deal. As Marston learned, a nonpaying customer with an active key is expensive. Wouldn’t it be easier if the cards were automatically re-submitted?

Turns you into a debt collector: You bill one day, and then spend the next week pursuing 45 declined credit cards.

Limits growth: Instead of focusing on sales and growth, you’re muddled in paperwork – the very tasks that the right software will take care of for you.

The very reason you love this business – your people – is the one thing for which you don’t have time. By the time you leave the office, you’ve neither said hello to a single customer nor were you available to meet new ones.

Takes time away from customers: Club administration – membership renewals, charging accounts, updating emails, notes, correspondences, and chasing delinquent accounts - all takes hours.

Marston fell victim to the idea that a highly automated billing system and simplified, electronic sign-up process depersonalizes the gym experience. Keep clients working out with gym software that automatically resubmits declined credit cards.

CUSTOMER MANAGEMENT SOFTWARE 24 HOUR GYM UPDATE

With his manual system, it was a constant challenge to reconcile a client’s payment status with the key’s cancellation.īy the time, he’d caught the error, a few months had passed, and he felt bad asking the member for a full amount, so he’d collect a partial payment and update the account. The problem was, when a client’s account expired, their entrance key did not automatically shut off.

It was time-consuming, but he loved speaking regularly with members. The recently retired manufacturing executive ran the club without gym software, manually renewing clients. In 2014, Pete Marston bought a small, struggling 24-hour gym with a friendly crowd ready for a hands-on owner. Profile of ProFitness of Greenville, South Carolina We know the right gym management software can help owners grow their gyms without costing them a fortune. How do we know? Because we owned fitness studios for decades. Many gym owners run their clubs via spreadsheets and direct deposit.